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MySQL MSI Service Fails

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While installing the MySQL 6.0 Alpha release, I encountered a failure running the configuration component. It shows the following dialog, which hangs until you cancel it. By the way, I’ve encountered this on other MySQL 5.0 and 5.1 installs from time to time.


Don’t uninstall and reinstall because nothing will change. The only problem appears to be setting the root password. This show you how to verify it and fix the missing configuration step. While the service says it failed, it actually started. You can check that by launching services.msc from Start and Run.

You can verify the problem by attempting to connect to the MySQL server. My server is setup on localhost with port 3308 because there are multiple MySQL servers running on my virtual machine. A typically connection would look like this if your password was cangetin (the old Solaris training password):

C:\>mysql -uroot -pcangetin -P3308

If you get the following error message, it’s most likely a missing root password.

ERROR 1045 (28000): Access denied for user 'root'@'localhost' (using password: YES)

Since my machine is running multiple MySQL servers and it’s my preference to associate their execution to their binaries, the paths to the installations aren’t loaded automatically on installation. A quick caution, my path statements are from the Windows XP 64-bit installation and they’ll differ from a 32-bit installation path. Specifically, the executable programs are in C:\Program Files (x86) directory not C:\Program Files. You can set the path like this:

C:\>set PATH=C:\Program Files (x86)\MySQL 6.0\MySQL Server 6.0\bin;%PATH%

To verify and fix the problem requires you login without a password, connect to the mysql database, and query the user table. All those steps follow below, unless you’re on Microsoft Vista. If you’re running Microsoft Vista follow these instructions.

C:\>mysql -uroot -P3308
Welcome to the MySQL monitor.  Commands end with ; or \g.
Your MySQL connection id is 2
Server version: 6.0.10-alpha-community MySQL Community Server (GPL)
Type 'help;' or '\h' for help. Type '\c' to clear the buffer.
mysql> USE mysql;
Database changed
mysql> SELECT host, user, passowrd
    -> FROM user WHERE user='root' AND host='localhost'\G
*************************** 1. row ***************************
                  Host: localhost
                  User: root
1 row in set (0.00 sec)

You fix this problem by running the following grant of privileges to the root user:

mysql> GRANT ALL ON *.* TO 'root'@'localhost'
Query OK, 0 rows affected (0.00 sec)

I learned this technique by attending the MySQL for Database Administrator’s course. I hope it solves a mystery for somebody along the way. I also hope that Oracle Education maintains the excellent folks that Sun Microsystems acquired when they snagged MySQL.

Written by maclochlainn

May 7th, 2009 at 11:40 pm