Archive for the ‘Customer Support’ Category
iTunes Support?
It’s funny to use the word Apple and Support. It seems congress found that out today too. Not really surprised but there’s no way I could post a Apple’s simple spelling error on the web page. You would think there would be a way, so they could correct their errors when they make them but alas not. I tried the web page, which gave me no potential solutions and no chat opportunity to report it or fix it. I imagine they think their staff too professional to make a mistake like this.
It’s simply tedious problem. They search for Endeavour correctly in the iTunes Store but when you purchase the Endeavour Season 7, it downloads Endeavor (American spelling). One has to wonder what’s underneath the hood of iTunes now. Is it a relational database where their should be only one spelling of a title or a document database where there may be more than one spelling? Who knows, here’s what it looks like in my iTunes screen:
If anybody knows how to report this to correct it without calling Apple Support, let me know. I already know how to fudge (finesse) it but would prefer not to do so. Thanks to anybody who can fix it! BTW, I’m on hold for Apple Support to report it. 😉